H2D Black X5 Professional Curling Wand – 5 Interchangeable Barrels

Why does Error appear on my H2D Hair Care Professional Curling Wand?

"Error" will only ever appear when your ceramic barrels have not been inserted into the hand unit correctly. It is essential to make sure that the barrels are pushed the whole way to generate a secure electrical connection. If the word “error” appears when in use, please turn the curler off and ensure that the barrel is inserted correctly. If the word “error” is still showing, please check all other attachments and then contact us directly.

Do I need to use the padlock on the curling wand hand unit?

Absolutely! If the barrel is not locked securely in place, it could fall out If held in a downwards position. If you are struggling to lock the barrel into place, please get in touch with H2D immediately to seek assistance.

My Curling Wand will not lock?

If your curling wand does not lock into the closed padlock position, barrel attachment is not inserted correctly. It is e to make sure that the barrel is correctly inserted. Push your barrel into the hand unit. Using the Curling Wand whilst unlocked is a safety risk and m the product.



Is there a difference between the colours of the products?

No, all of the H2D Hair Care Professional Styling Tools have the same technology; the only difference is the colour.

Is the temperature adjustable in the H2D Curling Wands?

All H2D Curling Wand models have adjustable temperature control. 0-230 degrees.